Welcome to Complex Rainbow – Sunny Beach!
information and data protection...
This privacy Statement of RAINBOW HOLIDAYS LTD. Aims to clarify our practice regarding the collection, use and disclosure of personal data that we collect from you or for you through our website, by e-mail, written or verbal communication with us, regarding the use of hotel services and related products. We have taken steps to ensure that the information we process is complete and up-to-date, relying on our customers to impose corrections on this information when necessary. When using hotel services and related products in the Rainbow Holiday Complexes, visiting and using our website and during our communication, you agree that your personal information will be collected, used and disclosed in accordance with those rules below.
Personal data we collect may include:
-Name, email address, phone number
-Passport or identity card number
-Payment information (type and credit card number, expiration date, etc.)
-Guest information including arrival date, departure date, special room preferences, services and other
Purpose of collecting personal data:
-Administration of bookings and services
-Marketing activities permitted by law
-Provision of timely services
-Charging for the services used
-Collection of unpaid debts
-Resolving legal disputes
-Prevention any type of fraud
-Proceeding with a request sent by the client when we disclose personal information:
-With the explicit consent of the client
-Disclosure of information to third parties, if a law, regulation or court order legally allows us or requires to do so
-Disclosure of information to third parties involved in the provision or preparation of a service
STORAGE OF PERSONAL INFORMATION:
The storage of your personal information is for the period necessary to accomplish the purposes described in this statement, unless a longer retention period is required in accordance with applicable laws. In accordance with applicable laws, you consent to these purposes and your consent remains in force after the termination of our relationship with you. In accordance with applicable data protection laws, we comply with the necessary procedures to prevent unauthorized access to and misuse of personal data. We use relevant business systems and procedures to protect and ensure the safety of the personal information you provide to us. Access to your personal information is restricted to selected employees or representatives. You always have the right to view the personal data we keep for you. You can request a review of your personal data by sending an email to the address below. You may also contact us if you believe that the personal data we have about you is not correct, if you believe we are no longer authorized to use your personal data you may contact us in any of the following ways and request access or rectification/update of your personal information:
Mobile Number: + 359 899 609 660
If you are a guest in RAINBOW HOLIDAY COMPLEXES, Sunny Beach, we inform you that a 24-hour video surveillance system is prominent, which records your actions into our sites, from your entry until you leave. Records from each camera are stored for up to three weeks on servers. The data from the records shall be used only and unity in case of theft and violations of the internal work order or damages inflicted by the guests at the premises, contractors, employees and/or third parties. Records may be made available only to the authorities of the order following a document provided for this purpose.
Rainbow Holidays LTD is registered in the Personal Data Protection Commission, under number 1440779.