Welcome
to Complex Rainbow – Sunny Beach!
Personal
information and data protection...
PRIVACY
POLICY PERSONAL DATA PRIVACY POLICY OF RAINBOW HOLIDAYS LTD,
This privacy
Statement of RAINBOW HOLIDAYS LTD. Aims to clarify our practice regarding the
collection, use and disclosure of personal data that we collect from you or for
you through our website, by e-mail, written or verbal communication with us,
regarding the use of hotel services and related products. We have taken steps
to ensure that the information we process is complete and up-to-date, relying
on our customers to impose corrections on this information when necessary. When
using hotel services and related products in the Rainbow Holiday Complexes,
visiting and using our website and during our communication, you agree that
your personal information will be collected, used and disclosed in accordance
with those rules below.
Personal
data we collect may include:
-Name,
email address, phone number
-Passport
or identity card number
-Payment
information (type and credit card number, expiration date, etc.)
-Guest
information including arrival date, departure date, special room preferences,
services and other
Purpose
of collecting personal data:
-Making
Reservations
-Administration
of bookings and services
-Marketing
activities permitted by law
-Provision
of timely services
-Charging
for the services used
-Collection
of unpaid debts
-Resolving
legal disputes
-Prevention
any type of fraud
-Proceeding
with a request sent by the client when we disclose personal information:
-With
the explicit consent of the client
-Disclosure
of information to third parties, if a law, regulation or court order legally
allows us or requires to do so
-Disclosure
of information to third parties involved in the provision or preparation of a
service
STORAGE
OF PERSONAL INFORMATION:
The
storage of your personal information is for the period necessary to accomplish
the purposes described in this statement, unless a longer retention period is
required in accordance with applicable laws. In accordance with applicable
laws, you consent to these purposes and your consent remains in force after the
termination of our relationship with you. In accordance with applicable data
protection laws, we comply with the necessary procedures to prevent
unauthorized access to and misuse of personal data. We use relevant business
systems and procedures to protect and ensure the safety of the personal
information you provide to us. Access to your personal information is
restricted to selected employees or representatives. You always have the right
to view the personal data we keep for you. You can request a review of your
personal data by sending an email to the address below. You may also contact us
if you believe that the personal data we have about you is not correct, if you
believe we are no longer authorized to use your personal data you may contact
us in any of the following ways and request access or rectification/update of
your personal information:
E-mail:
info@complexrainbow.com
Mobile
Number: + 359 899 609 660
If
you are a guest in RAINBOW HOLIDAY COMPLEXES, Sunny Beach, we inform you that a
24-hour video surveillance system is prominent, which records your actions into
our sites, from your entry until you leave. Records from each camera are stored
for up to three weeks on servers. The data from the records shall be used only
and unity in case of theft and violations of the internal work order or damages
inflicted by the guests at the premises, contractors, employees and/or third
parties. Records may be made available only to the authorities of the order
following a document provided for this purpose.
Rainbow
Holidays LTD is registered in the Personal Data Protection Commission, under number
1440779.
You can learn more about our PRIVACY POLICY
HERE
You can learn more about the COOKIES used by our site HERE