Rainbow Holiday Complexes

 

Personal Data Protection...

DECLARATION REGARDING CONFIDENTIALITY AND PERSONAL DATA PROTECTION OF RAINBOW HOLIDAYS LTD., MANAGING COMPANY OF RAINBOW HOLIDAY COMPLEXES, SUNNY BEACH IN ACCORDANCE TO GENERAL DATA PROTECTION REGULATION – REGULATION (EU) 2016/679

 

 

The purpose of this privacy statement which applies to Rainbow Holidays LTD is to inform you about the practices relating to the collection, use and disclosure of personal data, which we collect from you or about you on this website or via e-mail, through written or verbal communication when you use our hotel services or other sources. We have taken steps to ensure that the information we collect is complete and up-to-date, and we rely on our clients to correct this information when it is necessary. By using our services and other products reffering to Rainbow Holiday Complexes, visiting and using our website during our communication, you agree to the collection, use and disclosure of Personal Information as described in the statement.

 

PERSONAL INFORMATION WE COLLECT:

- Name, e-mail address, phone number

- Passport number or ID Card

- Billing information (credit card type and number/expiration date)

- Guest information such as check in date, check out date, special room request, services

 

PURPOSE OF THE COLLECTED PERSOAL DATA:

- Маking reservations

- Administer of reservations and services

- Legal marketing activities - Providing of services

- Charging for services - Debt collection

- Resolving legal contest

- Prevention

- Handling with customer’s request

 

WHEN WE DISCLOSURE YOUR PERSONAL INFORMATION

- With customer’s explicit consent

- disclose personal information to a third party if a law, regulation, search warrant, court order legally requires or authorizes us to do so

- Share of personal information with third parties if they are engaged to assist us in providing services to you

 

RETAINING OF PERSONAL INFORMATION:

 

 Your personal information is retained for the period necessary to fulfill the purposes outlined in this Statement unless a longer retention period is required or permitted by applicable law. In accordance with applicable laws you give your consent to such purposes and it remains valid after termination of our relationship with you. We follow necessary procedures to protect collected personal information against loss or unauthorized access. We use all necessary business protection systems and follow all procedures to secure all your personal data which you provide us. Access to your personal information is restricted to selected employees or representatives. For your own privacy protection, please do not send payment card numbers or any other confidential personal information to us via email. We will destroy your personal information as early as practicable and in a way that the information may not be restored or reconstructed. You have right of admission to your personal data, which we keep safe. You can request review of your personal information by sending us an email at the specified email address below. You may contact us if you think your personal data is not correct or after you've decided that we are no longer authorized to use your personal information. You may contact us in any one of the following ways to request access to or correction or update of your personal information:

E-mail: info@complexrainbow.com

Phone Number: +359 899 609 660

 

VIDEO SURVEILLANCE 

If you are guest in Rainbow Holiday Complexes, we must inform you that 24-hour video surveillance system is available hat records your actions from your entry into the beuilding until you leave. All records are stored on severs for 3 weeks. Data records are used only in case of theft, violation of the order, damages caused by guest of the building, contractors-suppliers, staff оr third parties. Records can only be provided to law enforcement authorities after a document provided for that purpose. We always update this statement accordingly, so we encourage you to periodically review this page for the latest information on our privacy practices

Rainbow Holidays LTD IS REGISTERED IN COMISSION FOR PERSONAL DATA PROTECTION WITH NUMBER 1440779.

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